ServiceNow acquires Data.World months after snatching up Moveworks

Enterprise workflow absorption level ServiceNow connected Wednesday announced its 2nd AI-related acquisition this year.

ServiceNow said that it has signed a definitive statement to get Data.World, a cloud-native information catalog and information governance platform. Austin, Texas-based Data.World was founded successful 2015 and antecedently raised much than $130 cardinal successful task financing from firms specified arsenic Alumni Ventures, Prologis Ventures, and Shasta Ventures, according to Crunchbase.

The presumption of the woody weren’t disclosed. Data.World was astir precocious valued astatine $350 cardinal successful the company’s $50 cardinal Series C round successful 2022, per PitchBook.

Gaurav Rewari, an SVP and GM of information analytics astatine ServiceNow, told TechCrunch that ServiceNow was looking for companies they could spouse with that would assistance customers deploy AI astatine scale. Specifically, ServiceNow was looking to springiness businesses amended resources to marque their information “AI-ready.”

“As I similar to say, this way to agentic ‘AI heaven’ goes done immoderate signifier of information hell, and that’s the grim reality,” Rewari said.

He added that Data.World was the close prime to assistance ServiceNow customers with this occupation due to the fact that Data.World helps enterprises signifier and easy hunt done their data. The summation of Data.World’s information governance tools volition assistance customers get the astir retired of their AI agents and different forms of AI automation, Rewari said.

“We looked astatine a clump of companies and came distant truthful impressed with what they had built,” helium added. “We felt that the full travel that they were on, with respect to metadata absorption [and] knowledge-based infrastructure, to supply cataloging of information crossed the immense endeavor and the governance of that information itself — that could beryllium an highly important summation to our merchandise portfolio.”

Rewari said that erstwhile the woody closes, Data.World volition statesman integrating into ServiceNow, with Data.World’s level being offered arsenic a merchandise to ServiceNow customers successful the adjacent future.

It’s ServiceNow’s 2nd acquisition successful caller months.

ServiceNow announced successful March that it agreed to acquire Moveworks, which develops enterprise-focused automation and AI tools, for $2.85 billion.

These acquisitions each acceptable nicely into ServiceNow’s program to clasp agentic AI and the tools required to physique it. In March 2024, ServiceNow SVP of firm concern development, Philip Kirk, told TechCrunch that ServiceNow was going to attack the modulation to agentic AI through a premix of gathering and buying capabilities.

“It is benignant of three-dimensional chess close present to fig retired whether to build, buy, oregon partner,” Kirk said astatine the time. “I deliberation the biggest happening that we effort to prioritize is however we tin marque decisions that are successful the semipermanent champion involvement of our customers, and that differentiate america from what we cognize we’re world-class at, which is endeavor automation successful our platform.”

Updated 10:09 a.m. PT: An earlier mentation of this nonfiction referred to Data.World arsenic “Declan.” ServiceNow provided TechCrunch with a blog station that utilized this name, which a spokesperson aboriginal said is interior merchandise nomenclature and shouldn’t person been published. We regret the error.