Long queues and flight delays at Stansted airport after ‘IT issue’

Passengers flying retired of London Stansted airport connected Sunday greeting experienced ample queues, delays and immoderate missed flights aft an IT occupation affected check-in, baggage and information systems.

Images posted connected societal media showed agelong queues and though the contented was said to person been resolved, passengers were advised to enactment successful interaction with their airlines arsenic immoderate flights faced imaginable delays.

In a connection published connected X, the airdrome said: “Our teams are moving hard to afloat reconstruct operations pursuing the IT contented that impacted our systems earlier this morning.

“While the contented has been resolved, immoderate flights whitethorn inactive beryllium taxable to delays. We apologise for the inconvenience this whitethorn origin and counsel passengers to cheque the presumption of their flights with their airlines earlier travelling to the airport.

“We anticipation to person each systems afloat resolved soon and volition supply different update shortly.”

A spokesperson for Stansted told PA Media: “All systems person present been afloat restored and nary flights person been cancelled arsenic a effect of the IT issue. We are investigating the origin of the earlier contented truthful thing confirmed astatine this signifier but, for background, it looks similar it was related to net entree for immoderate systems.”

One passenger, who did not privation to beryllium named, told BBC News she had been stuck successful queues astatine the terminal for hours and had missed her formation to Greece. She said she arrived astatine the Essex airdrome astatine 4.45am and passengers were queueing “out the door”.

“I spoke to 1 pistillate who had already been lasting for an hr and we were getting obscurity adjacent the entrance,” she said. “The queue for information was retired the doorway and astir the corner.”