Taylor Swift fans rejoice: Ticketmaster is now telling you your spot in line

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Taylor Swift astatine  a concert

Ticketmaster announced changes that code immoderate of the issues Taylor Swift fans faced during the Eras tour. Getty Images
  • Ticketmaster announced a slate of changes Monday, including upfront prices and updated hold times.
  • The changes came the aforesaid time a caller prohibition connected junk fees went into effect.
  • Ticketmaster came nether scrutiny aft Taylor Swift's Eras tour, erstwhile the tract crashed.

If Taylor Swift ever tours again, her fans volition astatine slightest cognize however agelong they'll person to hold successful enactment for tickets.

On Monday, the Biden-era prohibition connected junk fees went into effect and Ticketmaster announced a slate of changes it's making to comply with the caller rules. Some of the changes code frustrations Swifties faced erstwhile they tried to bargain tickets for her 2022 Eras circuit successful droves, lone to person Ticketmaster crash.

The institution said that it volition present archer hopeful fans their nonstop spot successful enactment and however galore radical are up of them. It volition supply "real clip merchantability updates" for the astir fashionable events arsenic fans hold successful line, providing accusation connected summons availability and pricing.

Ticketmaster is besides introducing "All successful Prices," which volition show the afloat summons terms upfront, including each fees. The all-in terms doesn't see section taxes oregon transportation fees, though.

In 2022, Swift loyalists spent hours connected their computers waiting for Eras tickets — 1 instrumentality antecedently described the seemingly endless queue arsenic "a madhouse." Human beings battled bots for the coveted seats, and immoderate ended up shelling retired thousands for resale tickets. Ticketmaster committed to "fighting much bots harder than ever" connected Monday.

It's not conscionable the FTC that scrutinized Ticketmaster aft the fiasco — the Department of Justice filed an antitrust suit against Live Nation Entertainment, its genitor company. The DOJ alleges that Live Nation and Ticketmaster unlawfully predominate the market, stifling innovation successful having too overmuch power implicit fans and artists. Ultimately, the ongoing suit seeks to break up Live Nation — fitting, fixed that Swift is the champion of the breakup song.

Representatives for Swift and Ticketmaster did not instantly respond to BI's petition for comment.

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